Back on holiday from Dublin, Najiha gets her new smile
Najiha walked in smiling. This young lady had found the blog whilst studying Medicine in Dublin. She was going to travel back home to Malaysia for a short break and wanted to get her crown done for her blackened tooth.
We had just enough time! Najiha is scheduled to leave again on Friday next week … whew! I need a week for the crown to come back from the technician.
I asked Najiha why she didn’t just complete the crown with the dentist that did her root canal therapy. She said that her mum was worried that the shape wouldn’t be nice.
How astute of her mum … to be able to correct the overall smile, I had to do the makeover first of course … only after I had corrected the shape of her other teeth, would the technician get the shape of the crown right.
Najiha’s mum is one smart lady!
Amy had booked in Najiha for only half an hour! I needed at least 90 minutes to complete the makeover and the crown preparation … then I had to create her temporary crown!!
Fortunately Najiha had the afternoon free … so with a little arranging of our work pace .. we started the magic!
First the makeover … that took just half an hour or so.
Then we did the crown preparation and temporary crown.
Amy called the technician and made sure he was going to send the finished crowns on time!
We took the photos, printed the makeover album and said goodbye … Najiha set off back to Johor for the rest of her holidays with her famiy.
So until next week, Najiha … enjoy your new smile!
Dear Dr Fauziah,
How is your child doing? I hope your child is getting better.
I am so so thankful for referring my case to Taman Melawati. I’m especially grateful for Amy’s help because she really wanted to do something for me although at that time she was also panicked and not really sure what to do.
I am truly sorry and I really want to apologize for being so pushy on that day (I was really about to cry), again especially to Amy.
Could you please extend my sincerest gratitude and appreciation to all the staffs in Taman Melawati as well?
Thank you, thank you and thank you again (I guess I could not thank you enough)
Yours Sincerely,
Najiha
Hi Najiha,
Thank you for writing! Yes, it was a nasty day as I had to take my son to the A&E Department in Gleneagles Hospital as he was in a lot of pain!
Amy and I discussed what would be best for you, given that you were flying off again that evening … of course we needed to complete your case that same day!!! So please, don’t apologise … you weren’t pushy by all means and Amy wanted to help … she really is an excellent Clinic Manager!
Dr Nik and the staff in the Taman Melawati branch clinic are wonderful, don’t you agree? I am fortunate and grateful that we all work as a Team in Klinik Pergigian Fauziah. Coming to each others’ aid when the need arises comes naturally to the Team! I guess all our efforts to continuously build the Culture of Team amongst us came to the fore that day!!
I am so glad you are happy and love the new smile! … My only regret is that I couldn’t personally see the final part of the beautiful smile before you left for Ireland! I do hope to see you when you come back again during your next extended holidays, though as a medical student I’m sure your work load will escalate this year!!
Thank you Najiha for your trust in us … we all appreciate how you travelled from Ireland and squeezed in, from precious time with your family in Johor, to come up to KL to do your makeover … I am honored and happy that the entire Team had a hand in making your Dream Smile a reality!
Hope to see you again next year!
Dr Fauziah